Skipping spins

Commander unnimarlene · vor 1 Monat

#1 · vor 1 Monat
Why is it that some games count two spins at a time?
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#2 · vor 1 Monat
Antwort an @unnimarlene
Which game is counting double? Sometimes there is a delay in the spin , are you sure is not previous round?
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#3 · vor 1 Monat
It applies to almost all games with 15 or 20 spins. Yes I'm sure it's not due to delays. From spin number 2 it counts both at the start and end of each spin. This doesn't happen for games with 77 spins...

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#4 · vor 1 Monat
From spin number 2 it counts both at the start and end of each spin. This doesn't happen for games with 77 spins...

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#5 · vor 1 Monat
I've noticed this too..only half of the spins are actually used. 
And quite often when I happen to hit a big win during a round, the game pauses at the end and says to reload and of course the result of that super spin is not counted towards the points even though it shows up in the balance..😅
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#6 · vor 4 Wochen
Antwort an @Luckylady777
are you playing with flas mode or automatic?  or manual spins ? on which game?
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#7 · vor 4 Wochen
I play at a normal speed and manually. Using bonus buy seems to confuse the actual number of spins and in some games counts one round twice. For example in the Mystery mice -game. Fortunately, this only happens in some games and if it happens to everyone in the same game it is fair 😊 
I played the game Ragging wings and the game skipped the winnings of the one spin and said that something happened and the game should be reloaded. It doesn't need to be reloaded to continue. I just went back to the game but the winnings and the spin were not registered but the winning amount remained in the balance to be used. I was able to continue playing normally and the next round was included in the points normally. I wonder what could be causing this. This is really annoying if it happens to come just when you win like 1000x bet and then it is not counted in your points or spins.. 😄
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#8 · vor 4 Wochen
Antwort an @Luckylady777
What Lucky Lady777 describes is exactly the same problems I am experiencing...
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#9 · vor 4 Wochen
Antwort an @Luckylady777
We added some updates today, let me know if you still experience issues. Thanks for the feedback!
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#10 · vor 2 Wochen
Antwort an @damian
The same problem has now occurred to Sweet Bonanza 2500...
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#11 · vor 2 Wochen
And same problem with Rolling in treasure...
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#12 · vor 2 Wochen
And also the same with  Mummy's Jewels 100
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#13 · vor 2 Wochen
Antwort an @unnimarlene
Is there any way you could record a video?
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#14 · vor 2 Wochen
Actually the way pragmatic treat bonuses the first spin when you get the free spins is counted as one. The all the freespins are also counted as another round. That's why you see two spins. Is for everyone the same
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